|Interactive Multimedia & Internet Learning – Internal for Employees – External for Prospects & Clients
To create a consistent learning and informational resource, using interactive multi-media technology and measurement whereby customers understand the firm’s products and services while employees assimilate the values, dynamics, spirit and culture of the organization.
Apply the concepts of instructional systems design, namely; analysis, design, development, and implementation. Provide a compatible mix of tools that define the most appropriate learning experience coupled with learning models designed for computer based learning or integrated into the internet.
Internal Communications Intended for Employees
External, Intended for Prospect and Client
Internally, ensure consistent, and comprehensive employee skill development. Enhance employee performance by the effective sharing of procedural, and process information that will create cost efficiencies. Maintain the philosophy and culture of the organization while providing a new level of confidence and responsive decision-making.
Externally, continuous informative communication to the client base with a reciprocal process allowing the client to provide real time complaint and need recommendations.